Privacy Policy

Oasis Computing Inc. ("Oasis", "we") builds and operates AssociationServer. This policy explains how we handle personal information collected through associationserver.com, and how we handle the member data our client associations store in AssociationServer.

1. Visitors to this website

What we collect. We collect what you send us through our contact forms (name, organization, email, phone and your message) and information about how the site is used (pages visited, referring site, approximate location, browser and device). We collect usage information through Google Analytics and Google Tag Manager, which use cookies.

Why. We use it to answer your enquiry, follow up about AssociationServer if you've asked us to, and understand how the site is used so we can improve it.

Where it goes. Google processes website analytics on servers that may be outside Canada, including in the United States. You can opt out by declining cookies or using Google's opt-out browser add-on. We don't sell personal information.

How long. We keep enquiry information while we're in contact with you and for a reasonable period afterward, then delete it.

2. Member data our clients store in AssociationServer

Associations that use AssociationServer control their members' personal information. Oasis processes it on their behalf, under our agreement with them and only to provide the service. That data is stored in Microsoft Azure's Canada Central and Canada East regions. If you're a member of an association that uses AssociationServer, contact your association about your information. We'll help them respond. Our Data Sovereignty page describes how we protect client data, including how AI features handle it.

3. Safeguards

We protect personal information with encryption in transit and at rest, restricted and audited access, and monitoring, as described on our Data Sovereignty page.

4. Your rights

You can ask what personal information we hold about you, ask us to correct it, or withdraw consent to further contact. Residents of Quebec have additional rights under Law 25, which we honour.

5. Contact

Privacy Officer: Mike Bishop, President, Oasis Computing Inc., [street address], Newmarket, Ontario. [privacy email]

If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

6. Changes

We'll update this page when our practices change and note the date at the top.