Comparison Questions

• Do they offer transparent, fixed-rate pricing in your local currency, eliminating unexpected costs from currency exchange rate volatility?
• Do they provide sovereign data hosting with 100% local data storage, ensuring complete compliance with regional data protection regulations, and eliminating cross-border data transfer risks?
• Can they demonstrate over two decades of proven industry leadership, with a track record of empowering Canada's most prominent associations through continuous innovation and reliable, mission-critical solutions?
• Do they configure and set up the modules for you based on how you want to use them, or do you have to set them up yourself?
• Do they offer an option to eliminate your implementation and setup costs?
• Does their platform provide all essential association management modules in a single subscription? Or do you need to integrate with (and separately subscribe to) third-party service providers?
• Do they assist you with building your own unique affinity programs and modules?
• Do they provide full multilingual online transactions, services, messaging, and content?
• Do they allow language toggles anywhere on the website?
• Do they allow you to build your own reports?
• Do they allow and assist with building online directories and member services? With proximity mapping, attendee hubs, and microsites?
• Do they intergrate your events automatically with Zoom? Can you add your own event questions and surveys?
• Do they allow you to link Certificates to Zoom attendance?
• Do they allow you to automatically sync segments of your membership with MailChimp and other partners?
• Do they allow you to securely stream live and recorded sessions? Can you charge a fee for access?
• Do they set up the database and import your data for you, or do you do that yourself?
• Do they offer custom programming to modify the modules to fit your needs or requirements?
• Do they train you on the system with live recorded sessions using the system as it is set up for you and load those recordings into the File Archive for future use and reference?
• Do they offer free general training in case of a staff or board changeover? Is it free or do you have to pay for the training?
• Do they provide personalized weekly performance and usage reports with recommendations? 
• Do they offer QuickBooks and other Accounting app integrations for desktop or online versions?
• Can you use the payment gateway company of your choice?
• Do they take any percentage of your transactions if they do?
• Do they include daily incremental data or website file backups?
• Do they offer full member data backups for download? Are there extra fees for this service?
• Do you provide comprehensive data protection with frequent (15-minute) snapshots that enable quick recovery of entire systems or specific files in case of accidental deletions or errors?
• Including Invoices, Activities, Emails, and Registrations?
• Do they provide gauranteed system response times?
• Do they provide an all-access API Rest service?
• Do they offer complete Support services as a part of the monthly fee at any level or just with a premium service that costs extra?
• Are there extended contract obligations or is it a month-to-month lease like ours is?
• Can they offer virtual assistance with any parts of the system in case you are short-staffed or during peak periods?
• Is the system constantly being updated for you without additional costs?
• What is the expected response time for any support request, and what is target resolution time?
• Do they offer complete mobile-friendly website development services and template options for your website needs?
• Do they build and enter your content for the website and teach you how to do so yourself for future website needs?

Something Special

The chart below is intentionally incomplete, but it does list what we strongly believe are the key differentiators that separate Association Server from all other solutions. We don't currently deliver turn-key systems, our focus is on customers who hope to offer something special for their members.