Comparison Questions

• Do they provide a robust enterprise-level platform?
• Can they demonstrate over two decades of proven industry leadership, with a track record of empowering Canada's most prominent associations through continuous innovation and reliable, mission-critical solutions?
• Do they ensure superior application performance and security through isolated infrastructure silos that completely segregate each client's environment, preventing cross-customer performance degradation and potential security vulnerabilities?
• Does their platform provide all essential association management modules in a single subscription? Or do you need to integrate with (and separately subscribe to) third-party service providers?
• Do they provide an all-access API Rest service?
• Do they offer full member data backups for download? Are there extra fees for this service?
• Do they provide comprehensive data protection with frequent (15-minute) snapshots that enable quick recovery of entire systems or specific files in case of accidental deletions or errors?
• Including Invoices, Activities, Emails, and Registrations?
• Can you use the payment gateway company of your choice?
• Do they offer custom programming to modify the modules to fit your needs or requirements?
• Is the system constantly being updated for you without additional costs?
• Do they allow you to automatically sync segments of your membership with MailChimp and other partners?
• Can they cater to the unique needs of Canadian associations?
• Do they offer transparent, fixed-rate pricing in your local currency, eliminating unexpected costs from currency exchange rate volatility?
• Do they provide sovereign data hosting with 100% local data storage, ensuring complete compliance with regional data protection regulations, and eliminating cross-border data transfer risks?
• Do they provide full multilingual online transactions, forms, messaging, and content?
• For instance, do they allow French versions of all email notifications?
• Do they allow language toggles anywhere on the website?
• Do they allow your unique culture to thrive?
• Do they configure and set up the modules for you based on how you want to use them, or do you have to set them up yourself?
• Do they assist you with building your own unique affinity programs and modules?
• Can you build your e-commerce forms?
• Do they allow and assist with building online directories and member services?
• With proximity mapping, attendee hubs, and microsites?
• Do they set up the unique fields in your database and import your data for you, or do you do that yourself?
• Do they allow you to build your own reports?
• Can you use the payment gateway company of your choice?
• Do they offer QuickBooks and other Accounting app integrations for desktop or online versions?
• Do they offer complete mobile-friendly website development services and template options for your website needs?
• Do they build and enter your content for the website and teach you how to do so yourself for future website needs?
• Do they tailor their services to ensure your success?
• Do they provide you with your own dedicated success manager?
• Do they provide personalized weekly performance and usage reports with recommendations? 
• Do they offer custom programming to modify the modules to fit your needs or requirements?
• Do they offer free general training in case of a staff or board changeover? Is it free or do you have to pay for the training?
• Do they offer complete Support services as a part of the monthly fee at any level or just with a premium service that costs extra?
• Can they offer virtual assistance with any parts of the system in case you are short-staffed or during peak periods?
• What is the expected response time for any support request, and what is target resolution time?
• Do they train you on the system with live recorded sessions using the system as it is set up for you and load those recordings into the File Archive for future use and reference?
• Do they provide advanced conference and event management at no extra cost?
• Do they intergrate your events automatically with Zoom?
• Can you add your own event questions and surveys?
• Do they allow you to link Certificates to Zoom attendance?
• Do they allow you to securely stream live and recorded sessions? Can you charge a fee for access?
• Do they provide all modules and features in a single, affordable price?
• Do they take any percentage of your transactions if they do?
• Are there extended contract obligations or is it a month-to-month lease like ours is?
• Do they offer an option to eliminate your implementation and setup costs?

Something Special

The chart below is intentionally incomplete, but it does list what we strongly believe are the key differentiators that separate Association Server from all other solutions. We don't currently deliver turn-key systems, our focus is on customers who hope to offer something special for their members.